The Skills Gap Up Close and Personal: Chiamaka’s Story

Secondary school graduate Chiamaka worked happily in sales at a supermarket in Owerri, Nigeria until they adopted a cashless policy and she was forced to quit due to her lack of experience with electronics. Fast forward six months, and Chiamaka has now acquired all the skills necessary to tackle any technological endeavor. The tables have turned so much that she now works at a technologically-focused company as a secretary, beloved by her boss. What changed?

Chiamaka in the middle of her classmates at graduation.

Chiamaka in the middle of her classmates at graduation.

This 22-year-old worker with no idea how to use digital stock inventory systems or conduct point of sale transactions on the computer isn’t that much different than others her age. According to a 2014 study by PWC, 96 percent of CEOs in Africa (compared to a global average of 63 percent) are concerned about the lack of skills.  

“In Nigeria, too many graduates lack non-academic skills.” Dozie Okpalaobieri, Director, Quincy Advisory Limited

At least two-thirds of unemployed youth in Africa are between 15 and 24 years old. Chiamaka did not receive ICT (information and communications technology) skills training in high school. Even if she had, technology has continued to advance drastically. Once she left the job at the market, she decided to enroll in YTF’s six-month program.

Once she left the job at the market, Chiamaka decided to enroll in YTF’s six-month program.

A Rejuvenated Future with a New Job

Our teachers noted how Chiamaka’s motivation and fast learning led her to high confidence once she joined the program. We provided her with internet access, a computer, a digital camera and other learning materials like practical booklets.

Chiamaka then had the chance to practice her skills as a YTF Academy graduate intern for two months.

Chiamaka second from the right focused on working her new-found skills on the computer.

Chiamaka second from the right focused on working her new-found skills on the computer.

After completing the program, a company called “FOR HIM COMPUTER” hired her as a secretary. This position builds on what she learned in YTF’s program and helps her further develop her skills in a professional setting. Plus, Chiamaka receives a round-trip transportation stipend each time she comes to work.

Chiamaka clearly has a desire to keep learning, with plans to attend a university next school year.

A Higher Education Motivation, Boosted by YTF

Chiamaka keeps dreaming of what she can achieve with her newfound skills, now hoping to be a world-class nurse in the future. We are so proud to see a student like Chiamaka go through a complete turnaround – from technology novice to a girl who can leverage technology to reach new dreams. 

We know hope remains for many other students just like Chiamaka, who is one of more than 100 YTF Academy students who go above and beyond in their studies. It’s not a surprising path, considering 96 percent of YTF program graduates go on to higher education within two years of graduating.

We at YTF see stories like this every day, and we can’t help but share our favorites. Stay tuned for the next student’s transformation journey.

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